Effective as of: November 6, 2025
Welcome to kya.vouched.id (the "Website") operated by Vouched Identity, Inc. ("Vouched"). These Terms of Use ("Terms") govern your use of the Website, which includes the AI agent detection services available through the Website (the "Services"). Your use of the Website is subject to these Terms, which may be updated by us from time to time pursuant to Section 1 herein.
By accessing and using the Website, you accept and agree to be bound by these Terms and you acknowledge having read our Privacy Statement found here and our Cookie Policy found here. If you do not agree to these Terms, you should not access or use the Website. In addition, when accessing the Website you shall be subject to any posted guidelines or rules applicable to the Website, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms. You must be 18 or over and capable of forming a binding contract to use the Website. If you are accessing or using the Website on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity's behalf.
These Terms, or any part thereof, may be modified by us, including the addition or removal of terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your use of the Website after such posting shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
We may change or discontinue any aspect, service or feature of the Website, including without limitation the Services, at any time, including, but not limited to, content, availability, and equipment needed for access or use.
You may be given the opportunity to or be required to register via an online registration form to create a user account ("Your Account") that may allow you to receive information from us and/or to participate in certain features on the Website. By registering, you agree to receive emails from us. You may opt-out from receiving promotional emails by opting to unsubscribe as may be provided in the applicable email correspondence. You cannot opt out of certain transactional emails. We will use the information you provide in accordance with the Privacy Statement. By registering, you represent and warrant that all information that you provide is current, complete and accurate to the best of your knowledge. You agree to maintain and promptly update your information on the Website so that it remains current, complete and accurate. You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use of the Website and all charges related to the same.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
The following terms apply to your conduct when accessing or using the Website, including the Services:
All text, graphics, photographs, trademarks, logos, icons, user interfaces, sounds, music, videos, artwork, software and computer code, including, without limitation, the Services (collectively, "Content"), including but not limited to the "look and feel", layout, design, structure, color scheme, selection, combination and arrangement of the Content present on the Website is owned by or licensed to us. Such Content is protected by copyright, trademark, trade dress and various other intellectual property and unfair competition laws. Except with our express prior written permission or as permitted by applicable laws, you may not copy, distribute, reproduce, mirror, frame, publicly display, publicly perform, translate, create derivative works of, re-publish or transmit the Website or Content (in whole or in part) in any way or through any medium for distribution, publication or any commercial purpose.
You may display, copy and download text Content and images from the Website solely for your personal and non-commercial use provided that: (a) you do not remove any copyright or proprietary notice from the Content; (b) such Content will not be copied or posted on any networked computer or published in any medium; and (c) no modifications are made to such Content.
The following additional terms and conditions apply to your use of the Services.
Subject to these Terms, Vouched grants you a revocable, non-exclusive, non-transferable, non-sublicensable license to implement and use the Services and related documentation solely to detect and manage automated or agentic traffic on your owned or controlled web properties and applications.
You are solely responsible for implementing and using the Services in compliance with all applicable laws, including privacy, e-privacy, consumer protection, anti-circumvention, and computer misuse laws. You will provide all notices and obtain all consents required for deployment of pixels, beacons, middleware, and cookies or similar technologies, and for collection of any data you choose to capture or associate with the Services.
Without limiting the restrictions and limitations found regarding the Website and Content found elsewhere in these Terms, you may not:
You acknowledge that we have no obligation to provide technical or other support for the Services, though we may choose to do so at our discretion. We make no guarantees regarding the availability or performance of the Services.
The Services provides assessment data, not definitive determinations, and thus false positives and false negatives may occur in agent detection. You should not rely solely on the Services for critical security or access control decisions and additional verification methods may be necessary for high-stakes determinations. Vouched does not guarantee the accuracy, completeness, or effectiveness of any AI agent detection or classification provided by the Services. You have the ultimate decision as to whether any user or interaction is human or agentic and how you will interact with such users. Final decisions regarding interaction with any detected agents rest solely with you.
(A) YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE IS AT YOUR SOLE RISK. VOUCHED, ITS OTHER AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS, THIRD-PARTY SERVICE PROVIDERS OR LICENSORS DO NOT WARRANT THAT USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE, NOR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE WEBSITE. THE WEBSITE SHOULD NEVER BE RELIED UPON AS THE SOLE BASIS FOR MAKING ANY DECISIONS TO PURCHASE SERVICES FROM VOUCHED OR TO PURCHASE OR USE ANY THIRD-PARTY PRODUCT OR SERVICE.
(B) THE WEBSITE, INCLUDING AGENTSHIELD, IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS.
(C) TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL VOUCHED BE LIABLE TO YOU FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION OR FOR ANY FORM OF DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES BASED ON ANY CAUSES OF ACTION ARISING OUT OF USE OF THE WEBSITE OR ANY ALLEGED FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, OR DELAY IN SERVICE, OPERATION, OR TRANSMISSION OF THE WEBSITE, OR ANY ALLEGED COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF PROPERTY, AND/OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF OR POSTING OF ANY RECORD, CONTENT, OR TECHNOLOGY, PERTAINING TO OR ON THE WEBSITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH ALLEGATIONS ARE FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR FALL UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF VOUCHED OR FUTURE PARENT OR AFFILIATED COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT VOUCHED OR FUTURE PARENT OR AFFILIATED COMPANIES ARE NOT LIABLE FOR ANY ACTUAL OR ALLEGED DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OF THE WEBSITE OR ANY OTHER THIRD PARTIES.
IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
(D) We disclaim any and all liability of any kind for any unauthorized access to or use of your personally identifiable information. By accessing the Website, you acknowledge and agree to our disclaimer of any such liability. If you do not agree, you should not access or use the Website.
(E) You acknowledge and agree that Vouched is not responsible and shall have no liability for the content of any third-party sites that are linked to the Website or other online products or services that are owned and operated by third parties, including any products or services made available through third-party sites, or for your use of or interaction with third-party sites.
You agree to defend, indemnify and hold harmless Vouched, its affiliates and their respective directors, officers, employees and agents from and against all claims, actions, demands, losses, damages, costs, liabilities and expenses, including attorneys' fees, arising out of or related to (a) your access to or use of the Website, including the Services, (b) your violation of these Terms, or (c) your breach of your representations and warranties provided herein. Vouched reserves the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you shall provide Vouched with such cooperation as is reasonably requested by Vouched.
We may terminate or suspend these Terms at any time without notice to you. Without limiting the foregoing, we shall have the right to immediately terminate your access to the Website, including your access to the Services, in the event of any conduct by you which we, in our sole discretion, consider to be unacceptable, or in the event of any breach, or suspected breach, by you of any of these Terms. The provisions of Sections 7-13 shall survive termination of these Terms.
We operate the Website from our offices in Washington, and we make no representation that Content included on the Website are appropriate or available for use in other locations. The content, data, video, and all other material and features on the Website are presented for the purpose of providing information relating to products and/or services that are or may become available in the United States. If you access and use the Website outside the United States, you are responsible for complying with your local laws and regulations. We make no representation that any part of the Website or available product or services are appropriate or available for use in other locations.
Any and all disputes, claims and controversies arising out of or in connection with your access to, and/or use of the Website, and/or the provision of content, services, and/or technology on or through the Website shall be governed by and construed exclusively in accordance with the laws and decisions of the State of Washington applicable to contracts made, entered into and performed entirely therein, without giving effect to its conflict of laws provisions. You and Vouched submit to the personal and exclusive jurisdiction of the state courts and federal courts located within King County, Washington for resolution of any lawsuit or court proceeding permitted under these Terms.
EACH OF YOU AND VOUCHED HEREBY KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION (INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS, COUNTERCLAIMS, CROSS-CLAIMS, OR THIRD-PARTY CLAIMS) ARISING OUT OF, UNDER OR IN CONNECTION WITH THESE TERMS. FURTHER, EACH OF YOU AND VOUCHED HEREBY CERTIFIES THAT NO REPRESENTATIVE OR AGENT OF THE OTHER HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT THE OTHER WOULD NOT IN THE EVENT OF SUCH LITIGATION, SEEK TO ENFORCE THIS WAIVER OF RIGHT TO JURY TRIAL PROVISION. EACH OF YOU AND VOUCHED ACKNOWLEDGES THAT THIS SECTION IS A MATERIAL INDUCEMENT FOR EACH OF THEM, RESPECTIVELY, TO ENTER INTO AGREEMENT PURSUANT TO THESE TERMS.
Please report any violations of these Terms to the Vouched Legal Department.
THE PARTIES AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH PARTIES AGREE OTHERWISE, ANY ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S).
These Terms and any operating rules for the Website established by us, including our Privacy Statement, which is hereby incorporated into these Terms, constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. The provisions of these Terms are for the benefit of the Vouched, its affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any part of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, it will be replaced with language reflecting the original purpose in a valid and enforceable manner. The enforceable sections of these Terms will remain binding upon the parties. The section headings used herein are for convenience only and shall not be given any legal import.
Any reliance on the Website and materials provided by Vouched is at your own risk, and you assume any and all risks associated with your purchase decisions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Website is inaccurate at any time without prior notice (including after you have submitted your order), but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.
If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Website or to receive further information regarding use of the Website.
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